Downloaded transactions don’t appear in the account register
If Money downloads blank statements from your financial institution instead of the expected information, try the following:
Microsoft Money arrowblueright Downloaded transactions dont appear in the account register Repair the Money file
On the File menu, point to Repair Money File, and then click Quick File Repair.
Microsoft Money arrowblueright Downloaded transactions dont appear in the account register Empty the Temporary Internet Files folder
  1. Close Money.
  2. In Control Panel, double-click Internet Options.
  3. Under Temporary Internet files, click Delete Files, and then click OK.
  4. Restart Money.

Notes

  • The steps for emptying your Temporary Internet Files folder may vary depending on the version of Microsoft Windows you’re using. For more information, see Help for your version of Windows.
  • For more information, see the following Microsoft Help & Support article: How to Troubleshoot Problems with Downloaded Statements.

Related topic

Problems with bank or brokerage sign-in information

Microsoft Money arrowbluedown Downloaded transactions dont appear in the account register

Downloaded transactions don’t appear in the account register